Questions & Answers

HAVE QUESTIONS? WE'RE HERE TO HELP! PLEASE SEE BELOW OR CHECK THE OTHER TABS FOR MORE INFORMATION! 

In order to apply for or renew an OMMA license, you must complete 3 steps. 

1. Visit with an OMMA approved physician and obtain a Dr Recommendation Form. (minors under age 18 must obtain two different Dr Recommendation Forms) 
2. Fill out the required online application & uploads on the OMMA website. 
3. Submit application to OMMA & pay state fees. 

We have an OMMA approved physician that is available via telemedicine to provide both Adult & Minor recommendations. Our online Dr visits are done via telemedicine. We can also complete your online application and uploads for you. We provide step by step instructions for submitting to the state after assisting with completing your online application. We are available to assist our patients before , during and after the process with any questions or concerns they may have. 

Please go to the fees and payments section of the website for more information. 

1. Fill out the online registration form on the website. 
2. Go to the fees & payments tab to submit payment (make sure the patients name is noted on the payment info) 
3. A representative will reach out to you via email to begin the process during business hours. Please note, this is not always immediately after registering.  

You will need to provide one of the following to prove identity & residency : 

1. Oklahoma State ID 
2. Oklahoma State License or CDL 
3. US Passport with Oklahoma lease, deed, utility bill or tax statement 
4. Tribal Id-Muscogee (Creek) Nation of Oklahoma, Kiowa, Comanche , Apache of Oklahoma, Absentee Shawnee, Cheyenne-Arapaho, Choctaw, Delaware, Caddo Nation of Oklahoma are the tribal IDs currently accepted by OMMA.

You will need to provide one of the following to prove eligibility for Soonercare, Medicaid, Medicare or 100% Disabled Veteran if applicable: 

1. A picture of the medical card. 
2. An award letter dated within the last six months. 
3. A screenshot of online eligibility. 

*You will have 30 days from the date of your Dr visit to obtain the required documents and submit to the state. 

Our normal hours of operation are 10am-6pm Mon-Thurs. Friday & Saturday times vary & are not considered business days. There are times we are out of the office for an on site patient drive or other business so hours of operation can be earlier or later that day depending on our schedule. The Dr makes calls Monday- Friday from 9am-9pm and works independently from us. 

Our goal for completing your application is 1 business day, however this depends on when you complete your Dr visit, when we get your recommendation, when you complete any other required steps & if we are in the office. For this reason, we set a standard turn around time of 2 business days for processing. We do not guarantee any completion times and try to get you completed as quickly as possible. If it has been more than 2 business days & you haven't received any communication, please reach out to us. **Check out our new rush processing option for application assistance!** The Dr visit timing can vary based on the Dr's schedule. Processing begins once the Dr visit is complete and we receive the recommendation. 

After completing your online registration and submitting payment, you will an email confirmation from us and then you will be placed on a call list for the Dr. Our cutoff time is 4pm Monday- Thursday. If you get your confirmation email from us by 4pm, you should be contacted by the Dr the same day. If not, it will be next day. Please see your confirmation email from us for more details. The Dr operates independently from us and we do not control their schedule. 

We accept Cashapp and credit/debit cards. You can go to the fees and payments tab for payment links and more information. 

We have a no refunds policy, however if anything comes up which prevents you from being able to complete at sign up, you can do it at a later date. There is a 3 month max period you have to complete your Dr visit, however once you do actually complete & receive your recommendation, you will need to submit your application to the state within 30 days. You can also choose to pass the services on to another patient as long as you haven't seen the Dr yet. 

The state normally has 14 business days to process your application. This does not include weekends or holidays. Once processed, you will get an approval email from OMMA & your card will come in the mail in a plain white envelope with the Oklahoma logo. 

*Please note, we are not OMMA and are not able to give status updates once your application is submitted. If it has been over the time allotted, please check your email to see if they have contacted you regarding your application. If not, contact OMMA directly for assistance at 405-522-OMMA.